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Agentic AI Business Solutions Architect
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A company is designing a Microsoft Power Platform solution to reduce the manual steps of a business process by deploying an existing Al model. You need to calculate the return on Al investment (ROAI) by identifying the metadata and telemetry of the solution. What should you use?
A company has an Azure environment that supports multiple business units. The company plans to implement an Al solution that will pertain sentiment analysis on customer product reviews. You need to evaluate the potential cost of the solution to support return on Al investment (ROAI) analysis. What should you use?
A company uses Microsoft 365 and Dynamics 365 You need to recommend a solution lo automatically summarize email threads, generate suggested replies in Microsoft Outlook, and provide meeting preparation summaries that include relevant customer relationship management (CRM) data. Solution: You recommend Microsoft 365 Copilot for Sales. Does this meet the goal?
A company has a customer order system that creates sales orders manually. You need to design an Ai solution to automate the following tasks as part of the system: • Save the order details to a database. • Update the order status m the database. • Extract the order details from an order file • Prepare and send a confirmation email to customers. The solution must minimize development effort and support intelligent automation and solution integration. What should you include m the design?
You are designing an Al business solution that contains the following components: • A Microsoft Power Automate workflow • A Microsoft Copilot Studio agent • A Microsoft Dataverse database • A Microsoft Power Apps app As part of the application lifecycle management (ALM) process, you plan to package the components, so that they can be deployed to other environments as a group. You need to recommend a solution that supports versioning, dependencies, and deployments. What should you include m the recommendation?
A financial services company uses Microsoft Dynamics 365 Finance. Currently, the company's support staff manually reviews customer transaction histories to detect potential fraud cases before escalating the cases. You need to recommend an automation solution for the review process. The solution must ensure that escalations reach a human analyst for final decision making. What should you recommend?
You need to recommend a solution to integrate a Microsoft Copilot agent with a Microsoft Dynamics 365 Contact Center chat channel. The agent must respond to customer questions and hand off the conversation to a live customer service representative when the customer requests an escalation. What should you recommend?
A company has an Al business solution that uses Microsoft Copilot Studio agents. You need to recommend prompt best practices to improve the effectiveness of agent interactions. Which two actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A company has multiple AI models that support generation of sales transactions. Each release of the models must be reviewed by a security and compliance team before being deployed to the production environment. The security and compliance team must have access to prior versions to properly determine potential exposures introduced. You need to recommend a solution to evaluate the impact of each deployment to production. The solution must enhance business continuity. What should you recommend?
A company uses Microsoft Foundry agents. You need to ensure that an agent can dynamically use external tools at runtime without updating the agent. What should you include in the solution?