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Microsoft MD-102 Sample Questions – Free Practice Test & Real Exam Prep
Question #1
You have a Microsoft 365 subscription.You discover that device enrollment to Microsoft Intune fails on multiple platforms.You need to identify which incidents are affecting the availability of the Intune tenant.What should you do in the Microsoft Intune admin center?
A. From Devices, open Monitor, and then review Enrollment failures.
B. From Tenant admin, open Tenant status, and then review Service health and message center.
C. From Tenant admin, open Tenant status, and then review Tenant details.
D. From Tenant admin, open Tenant status, and then review Connector status.
Answer: B Explanation: Device enrollment to Intune fails on multiple platforms, which suggests a service-wide problem rather than a configuration issue on individual devices. To identify which incidents are affecting the availability of the Intune tenant, you go to Tenant admin, Tenant status, and review Service health and message center. This tab shows active service incidents and advisories that affect Intune in your tenant, with details such as the impact, start time, current status, and updates from Microsoft, as well as message center posts about planned changes. If an incident related to enrollment is listed, you know the failures are caused by the service and can track the resolution. The Enrollment failures report under Devices, Monitor, shows failed enrollment attempts with reasons, which is useful for troubleshooting configuration issues, but it does not show service incidents. Tenant details shows information such as the tenant name, location, MDM authority, and account status, but not incidents. Connector status shows the health of connectors such as the Apple push certificate, Managed Google Play, and Certificate connectors; a connector problem could cause platform-specific enrollment failures, but it does not show service incidents affecting availability. Therefore reviewing Service health and message center in Tenant status is the correct way to identify incidents affecting the Intune tenant.
Question #2
Your network contains an Active Directory domain. The domain contains 10 computers that run Windows 10. Users in the finance department use the computers.You have a computer named Computer1 that runs Windows 10.From Computer1, you plan to run a script that executes Windows PowerShell commands on the finance department computers.You need to ensure that you can run the PowerShell commands on the finance department computers from Computer.What should you do on the finance department computers?
A. From Windows PowerShell, run the Enable-MMAgent cmdlet.
B. From the local Group Policy, enable the Allow Remote Shell Access setting.
C. From Windows PowerShell, run the Enable-PSRemoting cmdlet.
D. From the local Group Policy, enable the Turn on Script Execution setting.
Answer: C Explanation: From Computer1, you plan to run a script that executes Windows PowerShell commands on the 10 finance department computers. Running commands remotely, for example with Invoke-Command or New-PSSession, uses PowerShell remoting over the WS-Management protocol, which requires the Windows Remote Management service to be running and configured on the target computers. On Windows 10, PowerShell remoting is disabled by default. Running Enable-PSRemoting on each finance department computer starts the WinRM service and sets it to start automatically, creates a WinRM listener, registers the default session configurations, and creates firewall exceptions for WS-Management. In a domain environment, Kerberos authentication is used automatically, so after remoting is enabled, the script on Computer1 can run commands on the finance computers by using an account with appropriate permissions. Enable-MMAgent configures Memory Management Agent features, such as memory compression, and is unrelated. The Allow Remote Shell Access setting controls whether remote shell access is permitted and is enabled by default, but it does not start WinRM or create listeners. The Turn on Script Execution setting controls the PowerShell execution policy for running scripts locally, which does not enable remote command execution. Therefore you should run Enable-PSRemoting on the finance department computers, or configure the equivalent settings through Group Policy.
Question #3
Your network contains an Active Directory domain named contoso.com. The domain contains 25 computers that run Windows 11-You have a Microsoft 365 subscriptionYou have an Azure AD tenant that syncs with contoso.com.You configure hybrid Azure AD join and discover that some of the computers have a registered state of Pending.You need to ensure that the computers complete the join successfully.What should you ensure?
A. that Windows is activated on all the computers
B. that the users of the computers are assigned Microsoft 365 licenses
C. that each computer has a line of sight to a domain controller
D. that the computers contain the latest quality updates
Answer: C Explanation: Microsoft Entra hybrid join of domain-joined Windows devices is completed by the device itself. When hybrid join is configured with Microsoft Entra Connect, the device reads the service connection point from Active Directory, generates a certificate, and writes it to its computer object's userCertificate attribute in Active Directory. Microsoft Entra Connect then synchronizes the computer object to Microsoft Entra ID, which creates the device object with a registered state of Pending. The device must then complete the registration by authenticating to Microsoft Entra ID, which requires that the device can obtain a Kerberos ticket and communicate with a domain controller, typically at user sign-in. If a computer does not have line of sight to a domain controller, for example a remote device not connected through VPN, it cannot complete the registration, and its state remains Pending. Ensuring that each computer has line of sight to a domain controller, by connecting it to the corporate network or VPN and having a user sign in, allows the device to complete the join, after which its status changes from Pending to Registered. Windows activation, Microsoft 365 license assignment, and the latest quality updates do not affect the completion of hybrid join. Therefore you should ensure that each computer has line of sight to a domain controller.
Question #4
You have a Microsoft 365 subscription that contains a user named User1 and uses Microsoft Intune Suite.You use Microsoft Intune to manage devices that run Windows 11.User1 provides remote support for 75 devices in the marketing department.You need to add User1 to the Remote Desktop Users group on each marketing department device.What should you configure?
A. an app configuration policy
B. a device compliance policy
C. an account protection policy
D. a device configuration profile
Answer: C Explanation: You need to add User1 to the local Remote Desktop Users group on each of the 75 marketing department devices running Windows 11. Intune account protection policies, under Endpoint security, Account protection, include the Local user group membership profile. This profile uses the LocalUsersAndGroups CSP to manage membership of built-in local groups, including Administrators, Users, Guests, Power Users, Remote Desktop Users, and Remote Management Users. You create a policy that selects the Remote Desktop Users group, chooses the Add (Update) action, and specifies User1 by Microsoft Entra user name or SID, and you assign it to a group containing the marketing department devices. Intune then adds User1 to the Remote Desktop Users group on each device, allowing User1 to connect by using Remote Desktop to provide support without granting full local administrator rights. Add (Update) adds the member while preserving existing members, whereas Add (Replace) replaces all existing members. An app configuration policy delivers settings to apps. A device compliance policy evaluates compliance and cannot modify group membership. A device configuration profile could use a custom OMA-URI with the same CSP, but the dedicated account protection policy is the recommended and simplest method. Therefore you should configure an account protection policy.
Question #5
You have a Microsoft 365 E5 subscription. The subscription contains devices that are Microsoft Entra joined and enrolled in Microsoft IntuneYou create a user named User1.You need to ensure that User1 can rotate BitLocker recovery keys by using Intune.Solution: From the Microsoft Entra admin center, you assign the Helpdesk Administrator role to User1.Does this meet the goal?
A. Yes
B. No
Answer: B Explanation: Rotating BitLocker recovery keys by using Intune is an Intune remote action that requires the Intune RBAC permission Remote tasks: Rotate BitLocker keys, which is included in Intune roles such as Help Desk Operator, School Administrator, and Endpoint Security Manager, or in the Microsoft Entra Intune Administrator role, which grants full Intune permissions. The proposed solution assigns User1 the Helpdesk Administrator role in Microsoft Entra ID. The Helpdesk Administrator role, also known as Password Administrator, allows resetting passwords and invalidating refresh tokens for non-administrator users and other help desk administrators. It is a directory role focused on user password management and does not grant any Intune RBAC permissions. Despite the similar name, it is unrelated to the Intune Help Desk Operator role. With only the Helpdesk Administrator role, User1 cannot sign in to the Intune admin center with permissions to perform device actions, so User1 cannot rotate BitLocker recovery keys by using Intune. Therefore the solution does not meet the goal, and the answer is No. To meet the goal, you would assign User1 the Help Desk Operator role in the Intune admin center, or another Intune role that includes the Rotate BitLocker keys permission, which follows the principle of least privilege.
Question #6
You have a Microsoft 365 subscription that uses Microsoft Intune Suite.You use Microsoft Intune to manage Windows 11 devices.You create a new policy set named Set and add five device configuration profiles for Windows 10 and later.You create a device compliance policy named Policy1.You need to ensure that when users are assigned the device configuration profiles in Set1, they are always assigned Policy1 also.What should you configure?
A. the assignments of Policy1
B. the Policy1 configurations
C. the assignments of Set1
D. the Set1 configurations
Answer: C Explanation: Policy sets in Intune allow you to group multiple objects, such as device configuration profiles, compliance policies, apps, app protection policies, and enrollment items, and assign them together as a single unit. Set1 already contains five device configuration profiles for Windows 10 and later. To ensure that whenever users are assigned the device configuration profiles in Set1, they are also always assigned Policy1, you add Policy1 to Set1 and manage the assignment of the whole set. Because all objects in a policy set share the policy set's assignments, configuring the assignments of Set1 ensures that the same groups receive the configuration profiles and Policy1 together. If you configured the assignments of Policy1 separately, the assignments could diverge over time, and there would be no guarantee that users receiving the profiles also receive Policy1. Modifying the Policy1 configuration changes the compliance settings, not who receives it. The Set1 configuration determines which objects are in the set, and adding Policy1 there is part of the solution, but the question focuses on ensuring that users receive both whenever assigned, which is achieved through the assignments of Set1. Policy sets therefore simplify management by guaranteeing consistent assignment of related objects to the same users or devices, reducing the risk of configuration gaps.
Question #7
You have 200 computers that run Windows 10. The computers are joined to Microsoft Entra and enrolled in Microsoft Intune. You need to enable self-service password reset on the sign-in screen. Which settings should you configure from the Microsoft Intune admin center?
A. Conditional access
B. Device compliance
C. Device configuration
D. Device enrollment
Answer: C Explanation: Self-service password reset (SSPR) at the Windows sign-in screen allows users who forgot their password to reset it from the lock screen by selecting the Reset password link, without contacting the help desk. For Windows 10 devices that are joined to Microsoft Entra ID and enrolled in Intune, the setting is delivered by a device configuration profile. In the Microsoft Intune admin center, you create a configuration profile for Windows 10 and later, either by using the settings catalog with the Authentication setting Allow Aad Password Reset, or by using a Custom profile with the OMA-URI ./Vendor/MSFT/Policy/Config/Authentication/AllowAadPasswordReset set to 1. When the profile is assigned to the 200 computers, the Reset password link appears on the sign-in screen. SSPR must also be enabled for the users in Microsoft Entra ID, and the users must have registered their authentication methods. Conditional access controls access to cloud apps based on conditions and does not configure the sign-in screen. Device compliance policies evaluate device settings and mark devices compliant or noncompliant. Device enrollment settings control how devices enroll in Intune. Therefore you configure the setting by using Device configuration in the Intune admin center, which allows centrally enabling SSPR at the sign-in screen for all targeted devices.
Question #8
You manage 1.000 devices by using Microsoft Intune. You review the Device compliance trends report. For how long will the report display trend data?
A. 30 days
B. 60 days
C. 90 days
D. 365 days
Answer: B Explanation: The Device compliance trends report in Microsoft Intune shows how the compliance state of devices changes over time, displaying the number of devices in each compliance state, such as compliant, noncompliant, in grace period, not evaluated, and error, over a period. This report helps administrators identify trends, such as increases in noncompliant devices after a new policy is deployed, or improvements after remediation efforts. The trend data in the report covers the last 60 days, allowing administrators to review compliance changes over approximately two months. For longer historical analysis, administrators can use the Intune Data Warehouse, which stores historical data and can be queried with tools like Power BI, or send compliance data to Log Analytics through diagnostic settings, where retention can be configured according to the workspace settings. The values of 30, 90, and 365 days do not match the period displayed in the Device compliance trends report. The Intune Data Warehouse retains daily snapshots for up to 90 days, which is a common source of confusion with the trends report. Understanding the retention period of each report helps administrators choose the right tool for compliance analysis and ensures that they export data regularly if they need to retain trends beyond the built-in report period for auditing or compliance reporting purposes.
Question #9
Note: This section contains one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem. You must determine whether the solution meets the stated goals. More than one solution in the set might solve the problem. It is also possible that none of the solutions in the set solve the problem.After you answer a question in this section, you will NOT be able to return. As a result, these questions do not appear on the Review Screen.You have a Microsoft Entra tenant named contoso.com.You purchase an Android device named Device1.You need to register Device1 in contoso.com.Solution; You use the Microsoft Authenticator app.Does this meet the goal?
A. Yes
B. No
Answer: A Explanation: Registering an Android device in a Microsoft Entra tenant creates a device identity in Microsoft Entra ID through workplace join. On Android, device registration is performed by a broker app, and the two supported broker apps are the Microsoft Authenticator app and the Microsoft Intune Company Portal app. When the user installs Microsoft Authenticator on Device1, adds their contoso.com work account, and completes the device registration prompt, Authenticator registers the device in Microsoft Entra ID. The device then appears in the Microsoft Entra admin center as a registered device associated with the user. Registration enables the broker to provide single sign-on to apps that use the Microsoft Authentication Library and allows Conditional Access policies to evaluate device-based conditions, such as requiring a registered device or, with Intune, a compliant device. Microsoft Authenticator is also the broker that enables app protection policy scenarios for some apps and passwordless phone sign-in. Because Microsoft Authenticator is one of the supported methods for registering Android devices, this solution meets the goal, and the answer is Yes. Other solutions in this series, such as using Google Chrome or Microsoft Entra Connect Sync, do not register the device, while using the Company Portal app would also meet the goal.
Question #10
You have a Microsoft 365 subscription that uses Microsoft Intune Suite.You use Microsoft Intune to deploy and manage Windows devices.You have 100 devices from users that left your company.You need to repurpose the devices for new users by removing all the data and applications installed by the previous users. The solution must minimize administrative effort.What should you do?
A. Deploy a new configuration profile to the devices.
B. Perform a Windows Autopilot reset on the devices.
C. Perform an in-place upgrade on the devices.
D. Perform a clean installation of Windows 11 on the devices.
Answer: B Explanation: You need to repurpose 100 Windows devices from users who left the company by removing all data and applications installed by the previous users, while minimizing administrative effort. Windows Autopilot Reset is designed for this scenario. When you trigger an Autopilot Reset remotely from the Intune admin center, the device removes personal files, user-installed apps, and settings, and resets Windows to a business-ready state, while retaining the Microsoft Entra join, Intune enrollment, Wi-Fi profiles, and provisioning packages. After the reset, Intune reapplies the assigned policies and apps, and the device is ready for a new user to sign in, without needing to reimage or re-enroll it. It can also be triggered as a bulk action for many devices. Deploying a new configuration profile changes settings but does not remove the previous users' data or apps. An in-place upgrade preserves existing apps and data, which is the opposite of what is required. A clean installation of Windows 11 removes all data and apps, but it requires reimaging each device and then re-enrolling them in Intune, which increases administrative effort. Therefore performing a Windows Autopilot Reset on the devices is the best solution. Autopilot Reset requires that the devices are Microsoft Entra joined, enrolled in Intune, and have the Windows Recovery Environment enabled.
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