ServiceNow CAD Practice Test Questions ( Updated) – Real Exam Questions & Dumps PDF
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ServiceNow CAD Sample Questions – Free Practice Test & Real Exam Prep
Question #1
Is it possible to change an application's scope?
A. Yes, but only from global scope to private scope
B. Yes it's possible.
C. No, it's not possible.
D. Yes. but only from private scope to global scope
Answer: B
Explanation:
It is possible to change an applications scope in ServiceNow, either from global to private or from
private to global. However, changing the scope of an application may affect its functionality and
compatibility with other applications. Therefore, it is recommended to test the application
thoroughly before and after changing its scope.
Reference:
How To Change Application Scope In ServiceNow - YouTube
How to move Custom Scoped Applications bettween instances - ServiceNow
Steps to switch a scoped application from your companys application repository to update sets -
How to change the application (scope) of a SLA Definition without needing to recreate the SLA
Definition - ServiceNow
Advantages of Scoped Applications in ServiceNow - QualityClouds
Question #2
What Module Link type is used to access an Application Properties page?
A. URL (from Arguments)
B. HTML (from Arguments)
C. Script (from Arguments)
D. Single Record
Answer: A
Explanation:
A Module Link type defines how the module opens in the content pane when the user clicks on it in
the navigation pane1. The URL (from Arguments) link type allows you to specify a URL that opens the
Application Properties page for the selected application2. The URL can include arguments that are
evaluated at runtime, such as the application name or scope3.
What is required to link a ServiceNow application to a Git repository?Choose 3 answers
A. URI
B. ACL
C. User name
D. URL
E. Application name
F. Password
Answer: C, D, F
Explanation:
To link a ServiceNow application to a Git repository, you need to provide the user name, URL, and
password of the Git account that hosts the repository12. The URL is the address of the Git repository
that you want to link to the application. The user name and password are the credentials that you
use to access the Git account. Alternatively, you can use a personal access token instead of a
password for increased security3.
Reference = 1: Link an application to source control - ServiceNow Docs 2: Publish an application to
the application repository - ServiceNow 3: Linking an application to Git using a personal access token
instead of a password - ServiceNow
Question #5
Once an application is ready to share, which of the following methods of publishing are supported byServiceNow?Choose 3 answers
A. Publish to an application repository
B. Publish to a spreadsheet
C. Publish to a local USB device
D. Publish to a local drive
E. Publish to an Update Set
F. Publish to the ServiceNow Store
Answer: A, E, F
Explanation:
ServiceNow supports publishing an application to an application repository, an Update Set, or the
ServiceNow Store. These methods allow the application to be installed on other instances or shared
with other users.
Reference:
Publish an application to the application repository
4 Ways to Publish a ServiceNow Application
Publish applications to the ServiceNow Store
Question #6
Assume a table called table exists and contains 3 fields: field1. field2, field3. Examine the AccessControl list for table:table.None read Access Control for users with the admin and itil rolestable. * read Access Control for users with the admin roletable. field3 read Access Control for users with the itil roleWhich field or fields can a user with the itil role read?
A. field1, field2. andfield3
B. field3 only
C. field 1 andfield3
D. All fields except field3
Answer: B
Explanation:
An Access Control list (ACL) defines what data users can access and how they can access it in
ServiceNow tables1. The ACL evaluates the user roles and the conditions defined in the ACL rules to
determine the users access level2. In this case, the ACL rules for the table are as follows:
table.None read Access Control for users with the admin and itil roles: This means that users with the
admin or itil roles cannot read any field in the table unless there is a more specific rule that grants
them access3.
table. * read Access Control for users with the admin role: This means that users with the admin role
can read all fields in the table.
table. field3 read Access Control for users with the itil role: This means that users with the itil role can
read only the field3 in the table.
Therefore, a user with the itil role can read only the field3 in the table, and not the other fields.
Reference = 1: Access Control Lists - ServiceNow Docs 2: How ACL Rules Are Evaluated - ServiceNow
Docs 3: Access Control List Rules - ServiceNow Docs : Wildcard in ACL Rules - ServiceNow Docs : FieldLevel ACL Rules - ServiceNow Docs
Question #7
What data types of Flow Designer variables are supported to store record data and complex data?Choose 3 answers
A. Label data type
B. Integer
C. Array. Reference
D. Choice
E. String
Answer: B, C, E
Explanation:
Flow Designer variables can store record data and complex data using the following data types:
Integer: A whole number that can be used in mathematical operations.
Array: A collection of items that can be accessed by their index or iterated over using a For each
action.
String: Any kind of text, such as email addresses or the text contents of a file.
Reference:
Define and Use Data Types in a Flow (Flow Designer)
Variable data types - Power Automate | Microsoft Learn
Product Documentation | ServiceNow
Question #8
What are web services?
A. They provide a customer-facing view of available service and product offerings provided bydepartments within the organization
B. Methods used to allow applications to connect to other software applications over a network
C. Methods used to create and maintain Ul Pages
D. Methods used to discover a wide variety of systems and applications
Answer: B
Explanation:
Web services are software systems that use standardized protocols and formats, such as XML and
HTTP, to exchange data and messages between different applications or systems over the Internet or
other networks12. Web services enable interoperability and integration among diverse software
components, regardless of their programming languages, platforms, or architectures34.
Reference = 1: What are Web Services? - GeeksforGeeks 2: Web service - Wikipedia 3: What are Web
Services? - Online Tutorials Library 4: What is a Web Service? | Webopedia
Question #9
Which determines the relationships between field in an Import Set table to field in an existingServiceNow table?
A. Data Sources
B. Schema Map Relationship Builder
C. Business Service Management Map
D. Transform Map
Answer: D
Explanation:
A transform map determines the relationships between fields in an import set table and fields in an
existing ServiceNow table. It also specifies how to transform the imported data before mapping it to
the target table.
Reference:
1. What Exactly is an Import Set? - ServiceNow Developers
Import set table - ServiceNow Application Development [Book]
Question #10
Why create Applications in ServiceNow?A) To replace outdated inadequate custom business applications and processesB) To extend service delivery and management to all enterprise departmentsC) To allow users full access to all ServiceNow tables, records and fieldsD) To extend the value of ServiceNow
A. a b and c
B. a b c and d
C. b c and d
D. a b and d
Answer: D
Explanation:
Creating applications in ServiceNow can help businesses replace outdated, inadequate, custom
business applications and processes, extend service delivery and management to all enterprise
departments, and extend the value of ServiceNow by leveraging its platform capabilities and
integrations1234.
Reference = 1: What are Application Services? - ServiceNow 2: What is Application Development? -
ServiceNow 3: Custom Applications in ServiceNow - The Cloud People 4: Build Custom Apps in
ServiceNow “ eBook “ ServiceNow
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