ServiceNow CIS-Discovery Practice Test Questions ( Updated) – Real Exam Questions & Dumps PDF
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ServiceNow CIS-Discovery Sample Questions – Free Practice Test & Real Exam Prep
Question #1
Which of the choices below best represent key capabilities of a ServiceNow ITOM Enterprise
solution? (Choose two.)
A. Create an Engaging User Experience
B. Build New Apps Fast
C. Manage Hybrid Clouds
D. Proactively Eliminate Service Outages
Answer: C, D
Explanation:
Based on the web search results from the search_web tool, the following choices best represent key
capabilities of a ServiceNow ITOM Enterprise solution:
Manage Hybrid Clouds: ServiceNow ITOM enables organizations to gain visibility into their IT
environment, on-premises to cloud, and see the impact of their applications on business
services12. It also helps to plan, track, and secure cloud implementation through best-practice
governance1. Four apps comprise Cloud Accelerate to help prepare for cloud migration, streamline
provisioning requests, and manage cloud resources1.
Proactively Eliminate Service Outages: ServiceNow ITOM helps to predict issues, reduce user impact,
and automate resolutions with predictive AIOps and automation13. It analyzes telemetry and log
data using AI to reduce noise, expedite mapping and predict issues1. It also delivers proactive digital
operations with real-time log data to solve problems quickly1.
The other choices are not specific to ServiceNow ITOM Enterprise solution, but rather general
features of the ServiceNow platform. The ServiceNow platform allows users to create an engaging
user experience with intuitive interfaces and workflows. It also enables users to build new apps fast
with low-code development tools and pre-built components.
Reference: 1: ITOM - Enterprise IT Operations Management - ServiceNow 2: ServiceNow IT
Operations Management (ITOM) Services | Jade 3: Modernize IT Operations Management with
ServiceNow ITOM : ServiceNow Platform
Question #2
Hardware Models can have a one-to-many relationship with the following:(Choose three.)
A. Assets
B. Manufacturer
C. Configuration Items
D. Product owner
E. Model Categories
Answer: A, C, E
Explanation:
Hardware Models are templates that define the attributes and default values for a specific type of
hardware configuration item (CI). Hardware Models can have a one-to-many relationship with the
following entities:
Assets: An asset is a tangible or intangible resource that is tracked and managed by the organization,
such as a laptop, a license, or a contract. A Hardware Model can be associated with multiple assets
that share the same characteristics and specifications.
Configuration Items: A CI is any component that needs to be managed in order to deliver an IT
service, such as a server, an application, or a user. A Hardware Model can be associated with multiple
CIs that share the same characteristics and specifications.
Model Categories: A model category is a classification of Hardware Models based on their function,
such as network, storage, or server. A Hardware Model can belong to one or more model categories
that define its scope and usage.
Reference:
Hardware Model
Asset
Configuration Item (CI)
[Model Category]
Question #3
Which choices best describe what is necessary to create a custom horizontal pattern to discover an
operating system that is not discovered by the base installation patterns? (Choose two.)
A. Select a CI Type
B. Define Process Strategy
C. Select Infrastructure Pattern Type
D. Select Application Pattern Type
Answer: C D
Explanation:
According to the ServiceNow website1, the key capabilities of a ServiceNow ITOM Enterprise
solution are:
Manage hybrid clouds: Gain visibility and control across your hybrid cloud environment with a single
system of action for IT.
Proactively eliminate service outages: Identify issues and anomalies before they cause service
outages with AIOps and machine learning.
Automate IT service operations: Automate common service requests, processes, and tasks with
digital workflows and virtual agents.
Optimize IT service delivery: Align your IT resources and investments with business priorities and
optimize service delivery performance.
Reference:
1: ITOM - Enterprise IT Operations Management - ServiceNow
Question #4
After running Discovery and viewing the ECC Queue tab, what are some of the displayed defaultfields? (Choose three.)
A. Details
B. Topic
C. Pattern log link
D. CMDB CI
E. Queue
F. Source
G. Discovery schedule name
Answer: B, E, F
Explanation:
The ECC Queue tab displays the input and output messages from and to MID Servers. The default
fields that are displayed on this tab are:
Topic: The topic of the message, such as Discovery, Orchestration, or MID Server.
Queue: The queue name of the message, such as input, output, or error.
Source: The source of the message, such as the MID Server name, the instance name, or the probe
name.
State: The state of the message, such as ready, processed, or ignored.
Created: The date and time when the message was created.
Updated: The date and time when the message was last updated.
Some other fields that can be added to the ECC Queue tab are:
Details: The details of the message, such as the payload, the response, or the error message.
Pattern log link: The link to the pattern log file, if the message is related to a pattern execution.
CMDB CI: The configuration item that is associated with the message, if any.
Discovery schedule name: The name of the discovery schedule that triggered the message, if any.
Reference: ECC Queue Processing and Debugging, with œDiscovery - Sensors used as an
example, The ECC queue for Discovery
Question #5
Which of the following best describes the relationship between the Tomcat[cmdb_ci_app_server_tomcat] table and the Application Server [cdmb_ci_app_server] table?(Choose two.)
A. Tomcat does not extend the Application Server table
B. Tomcat table extends the Application Server table
C. Tomcat table is a child of the Application Server table
D. Tomcat table is a parent of the Application Server table The
mid.discovery.max_pattern_payload_size property defines the maximum overall size for the
returned payload that comes from patterns. This property is set on the MID Server and applies to all
patterns that run on that MID Server. If the payload size exceeds this limit, the pattern execution fails
and an error message is logged in the ECC queue. The default value of this property is 10 MB1.
Reference: 1: ServiceNow Docs - MID Server properties for Discovery and Service Mapping 2:
ServiceNow Docs - Discovery payload size and processing
Answer: A, C
Explanation:
To create a custom horizontal pattern to discover an operating system that is not discovered by the
base installation patterns, the following steps are necessary1:
Select a CI Type: This defines the type of configuration item (CI) that the pattern will discover and
create or update in the CMDB. For an operating system, the CI Type should be Operating System or a
subtype of it.
Select Infrastructure Pattern Type: This defines the type of pattern that will be used to discover the
CI. For an operating system, the Infrastructure Pattern Type should be Operating System or a subtype
of it.
Define the pattern logic: This consists of adding operations, variables, and conditions to the pattern
to specify how the discovery process will identify and classify the operating system. For example, the
pattern can use probes and sensors to query the target device for information such as name, version,
vendor, etc.
Test and publish the pattern: This involves verifying that the pattern works as expected and does not
cause any errors or conflicts with other patterns. Once the pattern is tested, it can be published and
activated for discovery.
Reference: 1: Create a horizontal discovery pattern - ServiceNow
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