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Atlassian Managing Jira Projects for Cloud
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Up to now, your service projects were used by internal employees only. Everyone, including both agentsand internal customers received only standard Jira notifications when issue events occurred.Now, external customers will begin using the projects. You want them to receive only Jira ServiceManagement notifications and only when their requests are resolved.Identify the two configurations that must be changed to meet the requirement?(Choose two.)Response:
Review Deba's permissions:- Jira Service Management product access- Administer Projects permission in ITSM project- no global permissionsWhat two actions can Deba do?(Choose two.)Response:
Which statement is true about changing the project key?Response:
A company-managed service project has the two request types shown. Inge runs a bulk edit operation tochange some issues from one request type to the other. When she views them on the customer portal,she discovers that their status changed. Why did this happen?Response:
Who typically has the permissions to add announcements to the Customer Portal?Response:
Where can you view the roles assigned to team members within a project? Response: