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Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
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The Alarm Monitor shows events that occur on the CCMS. Events displayed in the Alarm Monitor also appear in the Windows Event Viewer. The Alarm Monitor automatically starts when you log into which utility?
Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?
The Avaya Aura® Media Server (AAMS) Event Logs are useful in diagnosing issues where AAMS announcements or other recordings such as music on hold or ringback are not playing. Which three pieces of information is included in the logs? (Choose three.)
When troubleshooting an Avaya Aura® Contact center High Availability (HA) system implementation, where can you view HA cluster switchover allowable variable information that displays pass or FAIL flags for the HA cluster?
The Avaya Grep SipSequence.html report is generated from a call's SIP Message, and graphically displays the call flow through endpoints and route points.Which three column headers are key headers in the SipSequence.html ladder diagram? (Choose three.)
In an Avaya Aura® Contact Center (AACC) multimedia environment with Communications Control Toolkit (CCT), which NCCT service is not used in a SIP deployment?
A technician is troubleshooting a hung call under public tabular Displays > standard Skillset Display. When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?
The Avaya Aura® Contact Center installer initiates a series of individual application installations, with each one creating its own log file. If an application installation fails, which directory provides detailed logs on the installation failure?
On the Contact Center Manager Server (CCMS), by default, where are current SIP messages logged?
In a SIP-enabled Avaya Aura® Contact Center (AACC) voice calls are directed to via routing entries on the Avaya Aura Session Manager (ASM). For voice calls to be answered by the contact center, where are route point (CDNs) defined?