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Cisco 500-425 Exam Questions

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Cisco AppDynamics Associate Administrator

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Cisco 500-425 Sample Questions – Free Practice Test & Real Exam Prep

Question #1

On a custom dashboard, which three types of information does a non-administrator user view?(Choose three.)

  • A. the current weather in Seattle 
  • B. the number of AppDynamics licenses consumed 
  • C. the company logo 
  • D. the version of the AppDynamics Controller 
  • E. a Timeseries graph 
Answer: CDE
Explanation:
On a custom dashboard, a non-administrator user can view the following types of information:
The company logo: A custom dashboard can display the company logo in the upper left corner of the
dashboard. This can help to brand the dashboard and make it more recognizable for the intended
audience. The logo can be configured by the dashboard owner or administrator from the dashboard
settings1.
The version of the AppDynamics Controller: A custom dashboard can display the version of the
AppDynamics Controller in the upper right corner of the dashboard. This can help to identify the
Controller that is hosting the dashboard and the features that are available. The version can be
configured by the dashboard owner or administrator from the dashboard settings1.
A Timeseries graph: A custom dashboard can display a Timeseries graph widget that shows the trend
of a metric over time. This can help to visualize the performance and behavior of the application,
server, or database that is being monitored. A Timeseries graph can be configured by the dashboard
owner or administrator from the widget settings2.
A non-administrator user cannot view the following types of information on a custom dashboard:
The current weather in Seattle: A custom dashboard cannot display the current weather in Seattle or
any other location, as this is not a metric or data point that is reported by AppDynamics agents or the
analytics platform. A custom dashboard can only display the data that is collected and stored by
AppDynamics2.
The number of AppDynamics licenses consumed: A custom dashboard cannot display the number of
AppDynamics licenses consumed, as this is a Controller-level information that is only accessible by
the Controller administrator. A custom dashboard can only display the data that is scoped by the
dashboard owners permissions1 . https://docs.appdynamics.com/accounts/en/cisco-appdynamicssaasdeployment-user-management/manage-cust...
Question #2

Java APM agents used in a production environment are consistently found to be disabled while nodevelopment environments exhibit this behavior Given that agents in both environments use thedefault configuration, what solution should be implemented to resolve this issue?

  • A. Enable agent auto-restart in the controller Ul. 
  • B. Increase heap space for agent 
  • C. Decrease worker thread count 
  • D. Enable heap-storage-monitor-enabled setting on agent. 
Answer: D
Explanation:
One possible reason why Java APM agents used in a production environment are consistently found
to be disabled while no development environments exhibit this behavior is that the production
agents are running out of heap memory and crashing. This can happen if the production agents are
monitoring a high volume of business transactions, metrics, or snapshots, and the default heap size
is not sufficient to handle the load. To resolve this issue, you can enable the heap-storage-monitorenabled
setting on the agent, which allows the agent to monitor its own heap usage and
automatically reduce the amount of data it collects when the heap usage reaches a certain threshold.
This can help to prevent the agent from running out of memory and crashing. You can also adjust the
heap-storage-monitor-threshold setting to specify the percentage of heap usage that triggers the
data reduction1. Alternatively, you can also increase the heap space for the agent by using the -Xmx
option in the agent startup script, but this may require more resources from the host machine2.
The other options are not valid solutions to resolve this issue. Enabling agent auto-restart in the
controller UI will not prevent the agent from crashing due to heap exhaustion, but only restart the
agent after it crashes. This may cause data loss and performance degradation3. Decreasing the
worker thread count will not affect the heap usage of the agent, but only limit the number of
concurrent tasks that the agent can execute. This may reduce the agent throughput and
responsiveness.
https://docs.appdynamics.com/display/PRMY22/Java+Agent
https://docs.appdynamics.com/appd.x/latest/en/application-security-monitoring/cisco-secureapplicatio...
Question #3

After agents are installed, and application data is flowing through a Java application, a user sees thata remote database has not been discovered in a known Business Transaction. To determine andconfigure the exit call to the database where would you go?

  • A. Configuration > Java > Backend Detection > JDBC 
  • B. Databases > Configuration > Collectors 
  • C. Configuration > Instrumentation > Backend Detection > Java 
  • D. Database Calls > Options > Backend Detection > JDBC 
Answer: C
Explanation:
To determine and configure the exit call to the database, you need to go to Configuration >
Instrumentation > Backend Detection > Java. An exit call is a call from an application component to
an external service or system, such as a database, a web service, a message queue, or a cache. A
backend is a logical representation of an external service or system that receives exit calls from an
application component. AppDynamics automatically detects and identifies common types of
backends, such as JDBC, HTTP, JMS, and so on.
According to the Exit Point Detection Rules - AppDynamics, the following steps are required to
determine and configure the exit call to the database:
Go to Configuration > Instrumentation > Backend Detection > Java.
Select the application and the tier that contains the exit call to the database.
Click the Add button to create a new exit point detection rule.
Enter a name and description for the rule.
Select the type of exit call from the drop-down list, such as JDBC, HTTP, JMS, and so on.
Specify the class and method that make the exit call to the database.
Specify the match criteria for the exit call, such as the URL, the query, the host, the port, and so on.
Click Save.
Therefore, C (Configuration > Instrumentation > Backend Detection > Java) is the correct
answer. Reference:
Exit Point Detection Rules - AppDynamics
Cisco AppDynamics Associate Administrator Certification
Backends - AppDynamics
Question #4

While troubleshooting a performance issue on a Java application the engineer determines there is apossible memory leak in the JVM Using AppDynamics, how would the engineer determine rf there isa memory leak?

  • A. Examine the values on the Server tab on one of the affected Nodes. 
  • B. Configure Object Instance Tracking on the Tier in question. 
  • C. Verify and adjust the Memory Monitoring configuration for the Tier in question 
  • D. Analyze the information on the Memory tab on one of the affected Nodes
Answer: D
Explanation:
According to the Java Memory Leaks document1, one of the ways to detect and troubleshoot Java
memory leaks is to use the Automatic Leak Detection feature on the Memory tab of the Node
Dashboard. This feature captures and analyzes the collections that are actively used and growing in
size over time, indicating a potential memory leak. You can also drill down into the leaking
collections to see the content summary and the access traces that show the code path and the
business transactions that access the collection. Therefore, the correct answer is D. Examining the
values on the Server tab, configuring Object Instance Tracking, or verifying and adjusting the Memory
Monitoring configuration may not directly reveal the source of the memory leak, but they may
provide some useful information or metrics to support the diagnosis. Reference:
Java Memory Leaks
Question #5

When troubleshooting an application using AppDynamics. which order would help narrow down acode problem with a specific business transactionthe fastest?

  • A. Review Application Dashboard > Check transaction scorecard > Check Transactions snapshots for problems
  • B. Review Exceptions > Look at Errors > Use Compare Releases 
  • C. Review Application Dashboard > Look at Events > Check Service Endpoints 
  • D. Review tier and node metrics > Check Database Calls and metrics > Review Application Dashboard 
Answer: A
Explanation:
When troubleshooting an application using AppDynamics, the fastest way to narrow down a code
problem with a specific business transaction is to follow this order:
Review Application Dashboard: This is the first step to get an overview of the health and
performance of your application and its components. You can see the key metrics, such as response
time, throughput, error rate, and load, for each tier, node, and business transaction. You can also see
the health rule violations, events, and alerts that indicate any issues or anomalies in your
application.
Check transaction scorecard: This is the second step to drill down to the details of a specific business
transaction that you want to troubleshoot. You can see the transaction scorecard by clicking on the
business transaction name on the application dashboard. The transaction scorecard shows the
metrics, such as average response time, calls per minute, errors per minute, and slow calls, for the
selected business transaction. You can also see the breakdown of the response time by tier, node,
and remote service, and the distribution of the response time by percentile.
Check transaction snapshots for problems: This is the third step to identify the root cause of the code
problem for the selected business transaction. You can see the transaction snapshots by clicking on
the View Snapshots button on the transaction scorecard. Transaction snapshots are the detailed
records of the execution of a business transaction, including the call graph, the exit calls, the errors,
the exceptions, the logs, the HTTP parameters, the cookies, the session attributes, and the custom
data. You can use the transaction snapshots to analyze the code execution, the database queries, the
web service calls, the message queues, the errors, and the exceptions that affect the performance of
the business transaction.
Therefore, A (Review Application Dashboard > Check transaction scorecard > Check Transactions
snapshots for problems) is the correct answer. 
Reference:
Cisco AppDynamics Associate Administrator Certification
Troubleshoot Business Transactions - AppDynamics
Business Transaction - AppDynamics
Transaction Snapshots - AppDynamics
Question #6

You have validated that the agent is able to register and communicate with the controllersuccessfully by reviewing the agent and controller logs. However in the controller Ul, you do not seethe agent report under Tiers and Nodes where it was expected. Where in the controller Ul would youfind this information that shows the current Application. Tier, and Node the agent currently reportsto?

  • A. under View my settings, AppDynamics Agents section 
  • B. under View my settings, License section 
  • C. under View my settings, Administration section 
  • D. under Application. Troubleshoot section 
Answer: A
Explanation:
To find the information that shows the current application, tier, and node that the agent currently
reports to, you can go to View my settings > AppDynamics Agents section in the Controller UI. This
section shows you the list of agents that are connected to the Controller, along with their status,
version, application, tier, and node names. You can also filter the list by agent type, status, or
application1 Reference: 1: AppDynamics Agents
Question #7

The Default Flow map shows a tier with a full or partial red circle, which indicates one or more nodeshave reported Health Rule violations. Which procedure should the engineer take?

  • A. Use the metric browser to identify the Health Rule being violated, then notify the applicationowners of the issue
  • B. This is a recurring issue: do nothing as the Health Rule violation will clear without intervention 
  • C. Disable the Health Rule to prevent further reporting of the issue, then notify the data center team to reboot the server
  • D. Click on the Events tab for the application on the Default Row Map then analyze the health rule(s) being violated.
Answer: D
Explanation:
According to the Troubleshoot Health Rule Violations document1, one of the ways to troubleshoot
health rule violations is to click on the Events tab for the application on the Default Flow Map and
then analyze the health rule(s) being violated. This will show you the details of the health rule
violation events, such as the affected entity, the severity, the duration, the evaluation time, and the
triggered actions. You can also drill down into the health rule violation details to see the health rule
configuration, the metric values, and the snapshots. This will help you identify the root cause of the
issue and take appropriate remediation actions. Therefore, the correct answer is D. Using the metric
browser, disabling the health rule, or rebooting the server may not be the best or the most efficient
ways to troubleshoot health rule violations, as they may not reveal the source of the problem, may
affect other entities, or may not resolve the issue permanently.
Reference:
Troubleshoot Health Rule Violations
Question #8

What is used to capture application data in a single Business Transaction? 

  • A. Data Collector 
  • B. Windows Performance Counters 
  • C. Information Point 
  • D. MX Rules
Answer: A
Explanation:
A data collector is used to capture application data in a single business transaction. A data collector is
a configuration that specifies what data to capture from a business transaction and how to store it in
the AppDynamics Controller or the analytics platform. You can capture data from HTTP requests,
method invocations, custom fields, or information points. You can also apply filters and
transformations to the captured data. The captured data can be used for various purposes, such as
adding context to business transactions, creating custom metrics, triggering health rules, enriching
transaction analytics, or creating business journeys.
https://university.appdynamics.com/certifications/associate-administrator
https://docs.appdynamics.com/appd.x/latest/en/application-monitoring/business-transactions
Question #9

In AppDynamics. what are two places you would find metrics to be added to a custom dashboard?(Choose two.)

  • A. the Health Rules configuration 
  • B. the Node list 
  • C. the JMX tab on the Node 
  • D. the Metric Browser 
Answer: CD
Explanation:
Metrics are the numerical values that AppDynamics collects and reports to measure the performance
and availability of your applications and their components. You can use metrics to create custom
dashboards that display the data that is relevant to your needs and interests.
According to the Metrics - AppDynamics, the following two places are where you would find metrics
to be added to a custom dashboard:
The JMX tab on the Node: This tab shows the Java Management Extensions (JMX) metrics that are
exposed by the Java Virtual Machine (JVM) or the application server. JMX metrics provide
information about the JVM memory, threads, garbage collection, and other aspects of the Java
environment. You can add JMX metrics to a custom dashboard by selecting them from the metric
browser tree and dragging them to the dashboard canvas.
The Metric Browser: This is a tool that allows you to browse, search, and view all the metrics that are
available in AppDynamics. The metric browser shows the metrics in a hierarchical tree structure that
reflects the logical organization of your applications and their components. You can add metrics to a
custom dashboard by selecting them from the metric browser tree and dragging them to the
dashboard canvas.
Therefore, C (the JMX tab on the Node) and D (the Metric Browser) are two places where you would
find metrics to be added to a custom dashboard. Reference:
Metrics - AppDynamics
Custom Dashboards - AppDynamics
Cisco AppDynamics Associate Administrator Certification
Question #10

What two types of information can be shared without an AppDynamics login? (Choose two.) 

  • A. Flow Map 
  • B. Scheduled Reports 
  • C. Database Queries 
  • D. Transaction Snapshots 
  • E. Custom Dashboards 
Answer: AE
Explanation:
Two types of information that can be shared without an AppDynamics login are Flow Map and
Custom Dashboards. Flow Map is a graphical representation of the application topology, showing the
interactions between the tiers, nodes, backends, and remote services. Custom Dashboards are userdefined
views of the application performance data, metrics, and events. You can share these types of
information by generating a shareable link from the Controller UI, which can be accessed by anyone
who has the link, without requiring a login12 Reference: 1: Share a Flow Map 2: Share a Custom
Dashboard
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