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Salesforce Education-Cloud-Consultant Exam Questions

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Salesforce Certified Education Cloud Consultant ED-Con-101 Exam

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Salesforce Education-Cloud-Consultant Sample Questions – Free Practice Test & Real Exam Prep

Question #1

A university's Alumni Relations office is replacing its legacy system with Salesforce. Theconsultant needs to load a large volume ofalumni Contact records into a new Salesforce environment.Which action should the consultant take?

  • A. Set the Account and Contact's sharing to Public Read/Write before the data load.
  • B. Set the Account and Contact's sharing to Private before the data load.
  • C. Load record owners after the Account and Contact data load Is complete.
Answer: B
Explanation:
The action that the consultant should take when loading a large volume of alumni Contact
records into a new Salesforce environment is B. Set the Account and Contact’s sharing to
Private before the data load1. This is because setting the sharing to Private can improve
the performance and speed of the data load, as it reduces the number of sharing
calculations and recalculations that Salesforce has to perform during the process. Setting
the sharing to Private can also prevent unauthorized access and visibility of the data by
other users until the data load is complete and verified2.
A. Set the Account and Contact’s sharing to Public Read/Write before the data load and C.
Load record owners after the Account and Contact data load is complete are not valid
actions for this scenario. Setting the sharing to Public Read/Write can degrade the
performance and speed of the data load, as it increases the number of sharing calculations
and recalculations that Salesforce has to perform during the process. Setting the sharing to
Public Read/Write can also expose the data to other users who may not have the appropriate permissions or roles to view or edit the data2. Loading record owners after the
Account and Contact data load is complete can cause errors and inconsistencies in the
data, as the record owners are required fields for the Account and Contact objects. Loading
record owners after the data load can also trigger unnecessary workflows and validations
that can affect the data quality and integrity3.
Question #2

A university plans to use Salesforce for its recruitment and admissions process and needsto integrate it with the Student Information System (SIS).Which step should the consultant take initially?

  • A. Disable Trigger Handler records.
  • B. Define the process.
  • C. Use the Data Import Wizard.
Answer: B
Explanation:
The initial step that the consultant should take when planning to integrate Salesforce with
the Student Information System (SIS) is B. Define the process1. This means that the
consultant should identify the business requirements, use cases, and scenarios that the
integration should support, such as data synchronization, data transformation, data
validation, error handling, etc. The consultant should also determine the scope, frequency,
direction, and volume of the data exchange, as well as the security and performance
considerations2.
A. Disable Trigger Handler records and C. Use the Data Import Wizard are not valid steps
for the initial integration planning. Disabling Trigger Handler records is a step that may be
required when installing the Education Data Architecture (EDA) package in an existing
Salesforce org, as it can prevent conflicts with existing triggers and workflows3. However,
this is not related to the integration with the SIS. Using the Data Import Wizard is a tool that
can be used to import data from external sources into Salesforce, such as accounts,
contacts, leads, etc4. However, this is not a step for the initial integration planning, but
rather a possible option for the data migration or loading.
Question #3

The IT administrator at a university would like to understand the Table-Driven TriggerManagement (TDTM) framework in the Education Data Architecture (EDA).What is a benefit the consultant should discuss with the client?

  • A. TDTM prevents custom triggers.
  • B. TDTM mitigates data skew.
  • C. TDTM controls the order in which operations execute.
Answer: C
Explanation: TDTM is a framework that allows administrators to customize the behavior of
Education Data Architecture (EDA) by defining triggers, classes, and custom
settings2. One of the benefits of TDTM is that it controls the order in which operations
execute, which can improve performance and avoid conflicts or errors2. For example,
TDTM can ensure that account names are updated before affiliations are created, or that
contact roles are deleted before opportunities are closed2. References: Salesforce
Education Cloud Academy: Consultant Fundamentals, [TDTM Documentation]
Question #4

An Advancement office is evaluating the automation capabilities of the Education DataArchitecture (EDA). The office needs to be able to identify inactive addresses and havethem sync to the contact record.How should the consultant meet this requirement?

  • A. Set the inactive address on the Contact record through integration.
  • B. Select the "Inactive" checkbox on the Address record.
  • C. Develop a custom trigger to update the Contact record.
Answer: B
Explanation: The Education Data Architecture (EDA) provides a feature to track and
manage multiple addresses for contacts and accounts using the Address object1. The
Address object has a field called “Inactive” that indicates whether the address is currently in
use or not2. By selecting the “Inactive” checkbox on the Address record, the consultant can
mark the address as inactive and have it sync to the contact record. The contact record will
then show the inactive address in the Mailing Address field, with a strike-through line to
indicate that it is no longer valid3.
Setting the inactive address on the contact record through integration is not a
recommended solution, as it would bypass the EDA address management feature and
create inconsistency between the contact and address records. Developing a custom
trigger to update the contact record is also not necessary, as EDA already provides a builtin
mechanism to handle inactive addresses using the Address object.
References:
1: Understand Addresses in EDA - Salesforce
2: EDA Object Reference - Salesforce
3: Manage Simple Changes to Address Records - Salesforce
Question #5

A university is working with a consultant to install and configure the Education DataArchitecture (EDA). The university uses the Default Account Model. The university wantsaccounts to include the first and last name of each contact at the time the contact iscreated.Which action should the consultant take in EDA Settings to meet this requirement?

  • A. Select the Run Backfill button.
  • B. Edit Administrative Account Name Format.
  • C. Set the Account Model to Household.
Answer: B
Explanation:
The Default Account Model in EDA creates one account for each contact and names it after the contact’s full name. However, if the contact’s name changes, the account name does
not update automatically. To meet the requirement of including the first and last name of
each contact at the time the contact is created, the consultant should edit the
Administrative Account Name Format in EDA Settings. This allows the consultant to define
a custom formula for naming accounts based on contact fields. For example, the formula
could be FirstName & " " & LastName. References: [Salesforce Education Cloud Academy:
Consultant Fundamentals], [EDA Account Naming]
Question #6

A university's IT department is setting up an integration between the student informationsystem (SIS) and the Education Data Architecture (EDA). The SIS integration will sendstudents' academic major, status, and dates.Which Salesforce object should this be mapped to?

  • A. Course Connection
  • B. Education History
  • C. A Program Enrollment
Answer: C
Explanation:
A Program Enrollment object in EDA is used to track a student’s registration in an
academic program or course of study, including information such as registration dates, status, credits earned, and GPA1. A Course Connection object is used to track a student’s
enrollment in a specific course offering, including information such as role, grade, and
attendance2. An Education History object is used to track a student’s previous education
records, such as schools attended, degrees earned, and test scores3. References:
1: Education Data Architecture Documentation - Salesforce1
2: EDA Object Reference - Salesforce4
3: EDA Object Reference - Salesforce4
Question #7

The Financial Aid department of a college uses Student Success Hub. Students need theability to schedule an appointment with any financial aid advisor.Which object should the consultant configure in Student Success Hub to meet thisrequirement?

  • A. Advising Pools
  • B. Public Groups
  • C. EDA Relationships
Answer: A
Explanation: The consultant should configure the Advising Pools object in Student
Success Hub to meet the requirement of allowing students to schedule an appointment
with any financial aid advisor for the Financial Aid department that uses Student Success
Hub. The Advising Pools object is an object in Student Success Hub that allows users to
create groups of advisors who share a common availability, location, or service. The
Advising Pools object can help the Financial Aid department meet the requirement of
allowing students to schedule an appointment with any financial aid advisor by creating an
Advising Pool record for financial aid advisors and associating it with a Service record for
financial aid advising. The consultant can also configure other settings such as availability,
location, or capacity for the Advising Pool record. Public Groups, EDA Relationships, or
Program Plans are not objects that the consultant should configure in Student Success
Hub to meet the requirement of allowing students to schedule an appointment with any
financial aid advisor for the Financial Aid department that uses Student Success Hub.
References:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Advising-Pools
Question #8

A school wants to use the K-12 Architecture Kit to track elementary students and theirparents. Which consideration about the K-12 Architecture Kit should the consultant discusswith the school?

  • A. It requires Experience Cloud.
  • B. It is built on the Education Data Architecture.
  • C. It is built on Nonprofit Success Pack.
Answer: C
Explanation: The consultant should discuss with the school that K-12 Architecture Kit is
built on Nonprofit Success Pack as a consideration about K-12 Architecture Kit when using
it to track elementary students and their parents. K-12 Architecture Kit is a product that
provides a flexible and scalable data architecture for K-12 schools to manage their student
lifecycle. K-12 Architecture Kit is built on Nonprofit Success Pack, which is a product that
provides a data architecture for nonprofit organizations to manage their constituents and
donors. K-12 Architecture Kit extends Nonprofit Success Pack by adding objects and
features such as Contacts, Accounts, Relationships, Affiliations, Attendance Events, or
Behavior Responses. The consultant should discuss with the school that K-12 Architecture
Kit is built on Nonprofit Success Pack as a consideration about K-12 Architecture Kit when
using it to track elementary students and their parents by explaining the benefits and
challenges of using Nonprofit Success Pack for a K-12 school, such as data model,
terminology, or configuration. It requires Experience Cloud, it is built on EDA, or it is built on
Admissions Connect are not considerations about K-12 Architecture Kit that the consultant
should discuss with the school when using it to track elementary students and their
parents. References:
https://www.salesforce.org/products/k-12-architecture-kit/overview/ https://powerofus.force.com/s/article/K12-Architecture-Kit
Question #9

Where can a customer access the open-source common sprint project code repositories?

  • A. Trailblazer Community
  • B. Partner Community
  • C. GitHub
Answer: C
Explanation: GitHub is a web-based platform that hosts open-source code repositories for
developers to collaborate on projects1. Customers can access the common sprint project
code repositories on GitHub by visiting the Salesforce.org Open Source Commons
organization page2. There, they can find various community projects stemming from
Salesforce.org Open Source Community Sprints, such as Data Generation Toolkit,
Outbound Funds Module, and Membership Schema and Benefits2. These projects are
compatible with Education Cloud and can be used to extend its functionality and
features. References:
1: What is GitHub? - GitHub Docs3
2: Salesforce.org Open Source Commons - Community Sprint Projects4
Question #10

University Investment Services (UIS) is an internal department that manages the universityendowment through financial investments. It operates independently of the university andonly works with investment companies and financial institutions. UIS is interested in a CRMthat will track investment companies, its company Contacts. Leads, Opportunities, andActivities.Which solution should the consultant recommend?

  • A. Sales Cloud
  • B. Education Data Architecture
  • C. Financial Services Cloud
Answer: C
Explanation:
Financial Services Cloud is a Salesforce solution that is designed for the financial services
industry, including wealth and asset management, banking, and insurance1. Financial
Services Cloud provides features and functionality that are tailored to the needs of UIS, such as:
Tracking investment companies and their contacts as financial accounts and
account members2.
Managing leads, opportunities, and activities with standard Salesforce objects and
tools3.
Leveraging Einstein AI to surface insights and recommendations for investment
opportunities4.
Integrating with core financial systems and data sources using prebuilt connectors
and accelerators5.
Sales Cloud is a general-purpose CRM solution that does not have the specific features
and functionality for the financial services industry6. Education Data Architecture (EDA) is a
Salesforce solution that is designed for the education sector, including K-12 and higher
education institutions7. EDA does not have the specific features and functionality for the
financial services industry either.
References:
1: Financial Services Cloud Overview - Salesforce8
2: Financial Services Cloud Data Model - Salesforce
3: Financial Services Cloud User Guide - Salesforce
4: Einstein for Financial Services Cloud - Salesforce
5: Financial Services Cloud Integration Guide - Salesforce
6: Sales Cloud Overview - Salesforce
7: Education Data Architecture Overview - Salesforce
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