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Salesforce Salesforce-Certified-Administrator Exam Questions

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Salesforce Salesforce-Certified-Administrator Sample Questions – Free Practice Test & Real Exam Prep

Question #1

DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up. How can they make sure Showing Date is only populated with a date this years? 

  • A. Sync the users' Showing Calendar to Salesforce and filter it to only look at this year. 
  • B. Create a report that shows any Showing Dates not scheduled in the current year to the updated. 
  • C. Add Help Text so the user knows to only add a Showing Date within the current year. 
  • D. Create a validation rule that ensures Showing Date contains a date within the current year. 
Answer: D
Question #2

The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce. Which type of relationship between Containers_c and Purchase_c should satisfy the requirement? 

  • A. Roll-Up Summary field 
  • B. Formula field 
  • C. Master-detail field 
  • D. Lookup field 
Answer: B
Question #3

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet this requirement? 

  • A. Opportunity Processes 
  • B. Dynamic Forms 
  • C. Path Key fields 
  • D. Workflow Rules 
Answer: C
Question #4

Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases. Which two options should the administrator use to help the support team? Choose 2 answers

  •  A. Configure a flow to assign the cases to the queue. 
  • B. Use assignment rules to set the queue as the owner of the case. 
  • C. Add Cass to the existing queue as available object. 
  • D. Create a new queue and add Cases as an available object. 
Answer: A,B
Question #5

At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion. What action should the administrator take to satisfy the request? 

  • A. Map the lead custom field to the product's product category field. 
  • B. Create a workflow to update Opportunity fields based on the lead. 
  • C. Create a custom field on the Opportunity and map the two fields. 
  • D. Configure the product categories picklist field on the product. 
Answer: C
Question #6

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support. How should an administrator solve for this issue? 

  • A. Set temporary business hours for each time zone. 
  • B. Adjust the currant business hours to accommodate the Eastern Time Zone. C. Create one set of business hours per time zone. D. Allow the reps to set business hours manually. Answer: C
  • B. Adjust the currant business hours to accommodate the Eastern Time Zone. 
  • C. Create one set of business hours per time zone.
  •  D. Allow the reps to set business hours manually. 
Answer: C
Question #7

Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated. How should the administrator configure the policies in my domain settings? 

  • A. Set the login policy to require login from https://nto.my.salesforce.com 
  • B. Set the Redirect policy to Do Not redirect. 
  • C. Set the redirect policy to Redirect with a warning to the same page within the domain. 
  • D. Set the login policy to prevent login from https://login.salesforce.com 
Answer: B
Question #8

An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users. Which two prompts will happen when one of the users attempts to log in to Data Loader? Choose 2 answers 

  • A. Users need to connect an authenticator app to their Salesforce account. 
  • B. Users need to get a security token from a trusted network using Reset My Security Token. 
  • C. Users need to download and install an authenticator app on their mobile device. 
  • D. Users need to enter a verification code from email or SMS, whichever has higher priority. 
Answer: A,C
Question #9

The administrator at cloud kicks has been ask to change the company’s Shoe style field to prevent users from selecting more than one style on a record. Which two steps should an administrator do to accomplish this? Choose 2 answers 

  • A. Reactivate the appropriate Shoe Style values after the field type changes. 
  • B. Select the “Choose only one value “checkbox on the pick list field. 
  • C. Back-up the Shoe Style values in existing records. 
  • D. Change the field type from a multi-select picklist field to a picklist field. 
Answer: B,D
Question #10

The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal. What dashboard component will effectively show this number and the proximity to the total goal as a single value?

  • A. Table 
  • B. Stacked Bar 
  • C. Donut 
  • D. Gauge 
Answer: D
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