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Salesforce Salesforce-Maps-Professional Sample Questions – Free Practice Test & Real Exam Prep
Question #1
Alpine Energy's admin made a few changes to the active Live Daily Summary configurationand would like to apply the changes to historical summary information For how many daysin the past can the admin re-generate Daily Summaries?
A. 60 days
B. 120 days
C. 30 days
D. 90 days
Answer: A
Explanation: According to the Salesforce Maps Live documentation, administrators can
generate historical Daily Summaries for any date range up to the past 60 days1. This
ensures that the organization has a complete and accurate list of qualifying Live Events for
each Asset in a selected Live Layer. If the administrator selects a date older than 60 days
in the past from today’s date, they will receive an error message1. References:
From which device(s) can a user create and edit a Route or Schedule?
A. Desktop Only
B. Both Desktop and Mobile Devices
C. Routes on Mobile only and Schedule on Desktop only
D. Mobile Device Only
Answer: B
Explanation: Users can create and edit a Route or Schedule from both desktop and
mobile devices using Salesforce Maps. On the desktop, users can access the Routes tab to create a new route, import events from their Salesforce calendar, add markers, favorite
locations, or points of interest, optimize the route, lock the stop order, and print or email the
route1. On the mobile device, users can access the Routes feature to create a new route,
add accounts or contacts from their map or list view, optimize the route, lock the stop order,
and get directions using their preferred navigation app2. Users can also sync their routes
between desktop and mobile devices3. References:
1: Create a Route in Maps | Salesforce Help2
2: Routes Feature | Salesforce Maps Mobile User Guide
3: Sync Routes Between Desktop and Mobile | Salesforce Maps Mobile User
Alpine Energy wants to make sure their reps are only focusing on marketing qualified leadsin the field. How can this be achieved in Maps Advanced?
A. Create a data set with filtering to include Marketing Qualified Leads
B. Set visit frequency for all nonqualified leads to zero.
C. Add a shared visit window without available visitation hours for nonqualified leads.
D. Have reps remove stops that are not qualified and rerun optimization
Answer: A
Explanation: One way to ensure that the reps are only focusing on marketing qualified
leads in the field is to create a data set with filtering to include only those leads that meet
the criteria for marketing qualification. A data set is a collection of records from Salesforce
that can be plotted on the map and used for routing and scheduling4. To create a data set,
the user can go to the Data Sets tab in Maps Advanced, click New, and select the object
type, such as Lead. Then, the user can choose a report or a list view as the data source,
and apply filters to narrow down the records based on various attributes, such as Pardot
score, industry, or account type. The user can also select which fields to display in the data
set, such as name, email, or phone number. After creating and saving the data set, the
user can plot it on the map and see only the marketing qualified leads in their territory5.
This way, the reps can focus their efforts on the most relevant and engaged prospects for
their sales goals. References:
4: Create Data Sets | Salesforce Help6
5: Plot Data Sets | Salesforce Help7
Question #4
When deploying a Salesforce Maps solution, what are three considerations an adminshould take?
A. Train users before they go into the production org
B. Execute user acceptance testing in the production org once the deployment iscompleted
C. Make sure permission sets for users and profiles are maintained and migrated
D. Get provisions of all the appropriate licenses
E. Train users after they go into the production org
Answer: A,C,D
Explanation: When deploying a Salesforce Maps solution, there are three considerations
an admin should take:
A. Train users before they go into the production org. This is a best practice for
any Salesforce implementation project, as it helps to prepare the users for the new
features and functionalities, and ensure a smooth adoption and transition. Training
can include hands-on exercises, demos, videos, guides, and quizzes to test the
users’ knowledge and skills1. C. Make sure permission sets for users and profiles are maintained and migrated.
This is important to ensure that the users have the appropriate access and visibility
to the Salesforce Maps features and data, such as layers, routes, schedules,
territories, and live tracking. Permission sets can be created and assigned to users
or profiles based on their roles and responsibilities2. Permission sets can also be
migrated from one org to another using change sets or other deployment tools3.
D. Get provisions of all the appropriate licenses. This is essential to enable the
users to use Salesforce Maps in their org. There are different types of licenses for
Salesforce Maps, such as Maps User License, Maps Live User License, Maps
Mobile User License, and Maps Territory Planning User License. Each license
grants access to different features and functionalities of Salesforce Maps4. The
admin should request the appropriate number and type of licenses from Salesforce
before deploying the solution.
References:
1: Train Your Users | Salesforce Trailhead Module5
2: Assign Permissions for Salesforce Maps | Salesforce Help
3: Deploy Permission Sets | Salesforce Help
4: Salesforce Maps Licenses | Salesforce Help
Question #5
An account executive from Alpine Energy is covering a large territory using SalesforceMaps. There have been constant address changes to their accounts in the past whichrequired them to manually clear the coordinates so that Maps will generate new latitudeand longitude values. How can this process be automated?
A. Configure Auto Assignment rules to automatically assign new coordinates when anaddress changes
B. After plotting a Marker Layer, click the "Use Suggested Address" button to update thelatitude and longitude values.
C. Utilize a Salesforce automation tool to automatically clear a record's latitude andlongitude values when the address is changed
D. Utilize the "auto update address" feature in Salesforce Maps
Answer: C
Explanation: One way to automate the process of clearing coordinates for records that
have address changes is to use a Salesforce automation tool, such as Process Builder or
Flow Builder. These tools can help create workflows that trigger actions based on certain
criteria or events. For example, the account executive from Alpine Energy can use Process
Builder to create a process that runs whenever an account is created or edited, and checks
if any of the address fields have changed. If so, the process can execute an action that
clears the latitude and longitude values of the account record. This way, the next time the
account is plotted on Salesforce Maps, it will geocode with the updated address and plot in
the correct location. Alternatively, the account executive can use Flow Builder to create a
flow that performs similar logic and actions as the process, but with more flexibility and
customization options. For more information on how to use Process Builder or Flow
Builder, see the references below. References:
2: Automate Your Business Processes with Process Builder | Salesforce Trailhead
Module2
3: Automate Your Business Processes with Flow Builder | Salesforce Trailhead
Module3
Question #6
The Salesforce* Maps admin for the company has been tasked with creating layers for thesales team. The admin navigates to the Layers tab in Salesforce Maps and selects theNew button to begin creating a layer. All of the options are greyed out. How can the adminresolve this issue?
A. Enable the "Create Layers' permission within her assigned permission group.
B. Contact Salesforce support to enable the "Create Layers" permission
C. Select either the Personal or Corporate folder before attempting to create a layer.
D. Create the layer in the Maps configuration menu
Answer: C
Explanation: According to the Salesforce Maps documentation1, to create a data layer,
the admin must first select either the Personal or Corporate folder in the Layers tab. The
Personal folder is for saving data layers privately so only the admin can see them, while the
Corporate folder is for sharing data layers with other maps users. After selecting a folder,
the admin can hover over New and select Data Layer, then name the data layer and select
the data source, filter, and style options. If the admin does not select a folder before
attempting to create a layer, all of the options will be greyed out and unavailable.
References:
1: Create Data Layers | Salesforce Help1
Question #7
During an optimization, the limit areas by attribute option was used. After the optimization,leftover units were unassigned and no longer appear on the map. How can the uservisualize the leftover units?
A. The user must open the alignment using the "Include Unassigned Units" option
B. A new alignment must be created in order to visualize these units
C. A new data set must be created in order to view these units.
D. Add the territory to which the leftover units were assigned to the focus
Answer: A
Explanation: According to the Salesforce Maps documentation1, when using the limit
areas by attribute option during an optimization, some units may be trimmed from the areas
and assigned to a specific area or the unassigned bucket, depending on the leftover unit
assignment setting. To visualize these leftover units, the user must open the alignment
using the “Include Unassigned Units” option, which will display all units in the data set,
regardless of whether they are assigned to an area or not. This option can be found in the
Alignment Settings window, under the Data tab2. By selecting this option, the user can see
the leftover units on the map and in the legend, and decide how to handle them.
References:
1: Optimization in Salesforce Maps Territory Planning | Salesforce Help1
2: Alignment Settings | Salesforce Help3
Question #8
A Sales Vice President is sponsoring a Salesforce Maps implementation project for hissales teams, what is a best practice the VP should take to ensure a successful rollout to histeam?
A. Start with writing new Business Processes
B. Create Permission Set License Assignments
C. Define Account sharing strategies
D. Create a communication plan
Answer: D
Explanation: A communication plan is a best practice for any Salesforce implementation
project, as it helps to inform and engage the stakeholders, users, and sponsors throughout
the project lifecycle. A communication plan can include the project goals, benefits, timeline,
milestones, roles and responsibilities, training and support resources, feedback
mechanisms, and success metrics1. A communication plan can also help to address any
potential resistance or challenges from the users or sponsors, and ensure a smooth
After a fresh
Salesforce Maps installation in the client's org, the users are not able to
plot more than 5000 records on
Desktop using their Account based marker layers. Which two options could be the
cause of this behavior?
A. The client is using a Professional edition Org which limits the number of records that can be ^ processed using API
B.
The user license needs to be upgraded to Maps
Advanced in order to see more than 5000 records
C. Users are assigned to the Default Maps Permission group that has the Max Query Size defined to D 5000
D. The filter conditions of the marker layer are limiting the number of records returned
Answer: A,C
Explanation
The two possible
causes of this behavior are that the client is using a Professional edition Org
which limits the number of records
that can be processed using API, and that users are assigned to the Default
Maps Permission group that has the
Max Query Size defined to 5000. These factors can affect the number of records
that users can plot on Desktop using their Account based marker layers.
The Professional edition Org has a limit of 5,000 API calls per user license per
24-hour period, which can restrict the amount of data that Salesforce Maps can access and display. The Default Maps
Permission group has a default setting of 5,000 for the Max Query Size, which can limit the number of
records that users can query and plot on Desktop. These factors are explained
in the Salesforce API Request Limits and Allocations document and the Salesforce Maps Permission
Groups document.
Question #10
Which
two ways can an administrator assign users to a Maps Advanced Visit Plan?
A. Assign by Role
B. Assign by Profile
C. Assign individual Users
D. Assign by Public Group
Answer: B,C
Explanation
An administrator can assign users to a Maps Advanced Visit Plan by either selecting user profiles or individual users from the Users tab in the Visit Plan configuration. This is explained in the Assign Users to Your Visit Plan section of the Salesforce Help Docs.
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