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Salesforce Certified Slack Administrator Exam
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Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) director is looking to streamline how they. 1. Share department-specific policies, and 2. Handle sensitive questions hiring managers may have regarding recruiting and candidate offers. Each department has its own separate Enterprise Grid workspaces. For example, Sales hiring managers belong to the Sales workspace and are unlikely to be members of the other workspaces. How should the HR director use Slack for this use case? (Select the best answer.)
You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need. This onboarding step is currently done manually. Every week, the HR team sends individual emails to each new employee with guidance on how to request access to different tools. Employees are then required to follow up in an email to the IT support team, sometimes requiring back and forth dialogue, until your IT team has the required information to complete each request. Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day. What will happen?
You are a Workspace Admin in your organization's Slack Pro instance. Your colleague notifies you that a user who was recently terminated is still active on Slack and causing a disturbance in the #general channel. Usually employees who are terminated are automatically deprovisioned in Slack through the SCIM API. After investigating, you discover that your identity provider (IdP), Okta, is down. Which immediate steps should you take to address the issue?
You are a Slack admin and you have just implemented Enterprise Key Management (EKM) to add an extra layer of protection within your Enterprise Grid. In which situation would it be most appropriate to revoke the key?
In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan. Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org. Who can give Clint multi-workspace channel permissions?
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details. True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
You're the Primary Org Owner at a company with a large Slack Enterprise Grid org comprised of 10 workspaces. Each of these workspaces represents one of the company's individual business units. As the Primary Org Owner, you're focused on the administration of Slack rather than the business operations of each of the 10 units. Each business unit uses Slack differently. How should you delegate responsibilities to best reflect the company's operating model?
Your organization is on the Slack Enterprise Grid plan. Which action can be performed by an Org Owner but not a Workspace Owner? (Select the best answer.)