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ServiceNow CIS-DF Exam Questions

ServiceNow CIS-DF Exam Questions Answers

Certified Implementation Specialist - Data Foundations (CMDB and CSDM)

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  Updated November 03,2026
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ServiceNow CIS-DF Practice Test Questions ( Updated) – Real Exam Questions & Dumps PDF

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ServiceNow CIS-DF Sample Questions – Free Practice Test & Real Exam Prep

Question #1

A CMDB Architect intends to build a CMDB using CSDM guidance. Which CMDB tables will the architect use to build the CSDM Sell/Consume domain?

  • A. Application Service, Technology Management Service, Technology ManagementOffering
  • B. Business Capability, Information Object, Business Application
  • C. Business Service Offering, Business Service
Answer: C
Question #2

An IT group has a requirement to upgrade all Windows servers. There is a Dynamic CI Group containing all the Windows servers. What happens to the Dynamic CI Group when it is referenced from the Configuration Item field on a Change form?

  • A. It displays all related CIs in the Impacted Services related list. 
  • B. It calculates impact against the Dynamic CI Group. 
  • C. It displays all related CIs in the Affected CIs related list. 
Answer: C
Question #3

How does a CMDB Administrator use the ServiceNow Platform to ensure the data quality associated with CIs in the CMDB?

  • A. CMDB Workspace
  • B. Data Quality Business Rule
  • C. Data Quality Scheduled Job
  • D. CMDB Audit Business Rule
Answer: C
Question #4

How is an Application Service created with relationships to its underlying infrastructure?

  • A. Event Management 
  • B. ServiceNow Discovery 
  • C. Agent Client Collector 
  • D. Service Mapping 
Answer: D
Question #5

A Configuration Manager needs to ingest third-party CIs into the CMDB. Which method minimizes the risk of technical debt?  

  • A. Vendor-provided integration
  • B. Service Graph Connector
  • C. Import Sets and Transform Maps
  • D. Table API
Answer: B
Question #6

Over time, a company’s CMDB has accumulated multiple custom CI classes for similar device types, such as u_cmdb_ci_custom_router and u_cmdb_ci_special_switch. This has resulted in data fragmentation, reporting inefficiencies, and integration difficulties. How should the CMDB team address this issue? (Choose two options.)

  • A. Use CI Class Manager to consolidate custom classes into standard CMDB classes. 
  • B. Retain all existing custom classes to avoid risks associated with data migration. 
  • C. Delete all custom classes and manually recreate the CIs under appropriate standard classes. 
  • D. Move CIs from custom classes to standard ServiceNow classes, mapping the attributes correctly. 
Answer: A,D
Question #7

A ServiceNow Process Owner wants to use Business Application records to drive businessdecisions.How can the Process Owner use these records?

  • A. Monitor application availability.
  • B. Determine applications impacted by a Change Request.
  • C. Perform application rationalization.
Answer: C
Question #8

As part of a CMDB improvement initiative, a team is evaluating the effectiveness of theCMDB Data Foundations Dashboard.Which option describes a key benefit of the dashboard?

  • A. Improves visibility into CMDB health and data quality
  • B. Eliminates the need for CMDB audits
  • C. Automatically resolves all CMDB data issues
Answer: A
Question #9

A Configuration Manager notices that the CMDB Health Dashboard Completeness Key Performance Indicator is low. What can the Configuration Manager do to obtain a KPI that represents only CIs that are managed? 

  • A. Nothing; the health score is calculated for the entire CMDB. 
  • B. Create a business rule to filter the CMDB Health results. 
  • C. Configure Health Inclusion Rules for the relevant CI classes. 
Answer: C
Question #10

A CMDB CI Class Owner responsible for the Windows Server class needs to manage the  Windows Server class.Which CI Class Manager feature will help the CI Class Owner streamline this task?

  • A. Pinned Classes
  • B. CI Favorites
  • C. Search CI Classes
Answer: A
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